Bookkeepers Townsville

Are you searching for a bookkeeper in Townsville? Located in the tropical north of Queensland, Townsville is a thriving city renowned for its unique blend of natural beauty, economic opportunities, and welcoming community. With its stunning landscapes, strong economy, and numerous amenities, Townsville has become an attractive destination for both residents and entrepreneurs looking to start or expand their small businesses.

Contact Details
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Opening Hours
Mon - Fri
9:00am - 4:00pm
Sat - Sun

Bookkeeping led by Experts

Our clients are assigned a dedicated bookkeeping team led by a qualified accountant to ensure the highest standard of accuracy and compliance.

This approach means your business benefits from expert financial oversight, combining meticulous bookkeeping with a broader outlook on your business’s financial performance.

Schedule a free discovery call to learn first-hand how our team can not only save you time but also provide insights that will unlock your business’s potential.

Bookkeeping Led By Experts Lismore
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Our Bookkeeping Services

We offer a wide range of bookkeeping services designed to save you time and provide financial insights for better decision-making.

Our experienced team is here to take the stress out of managing your finances.

Outsourcing the following services to our dedicated team will allow you to focus more on your day-to-day business needs and less on paperwork.

  • Reconcile your bank, loan and credit card accounts in Xero
  • Enter your bills for payment
  • Enter your sales invoices
  • Help you manage your cash flow
  • Prepare custom management reports
  • Prepare your Business Activity Statements (BAS)
  • Prepare your Taxable Payments Annual Reports
  • Create a Xero file and work papers that your accountant will love
  • Work with your accountant to get the best outcomes for your business
  • Advise on best practice bookkeeping and process improvements
  • Xero Training and Support
  • Provide phone and email support

If you’d like to discover how our bookkeeping services can transform your finances, book a free discovery call today.

We Offer Rescue Bookkeeping for Overwhelmed Business Owners

Whether you’re drowning in financial paperwork or lost in the maze of ATO obligations, we’re here to help. 

We love a challenge, and take pride in cleaning up and organising your financial records, no matter how chaotic they may seem. 

Our aim is not just to tidy your books but to transform your bookkeeping into a streamlined, stress-free process. 

Let us bring clarity and order back to your finances, so you can focus on growing your business with peace of mind.

Looking for more than just bookkeeping?

Through years of experience, we understand your business needs might extend beyond traditional bookkeeping. 

That’s why we offer a range of services tailored to support your business finances:

We understand that managing payroll can be a bit overwhelming. 

That’s why we offer a comprehensive payroll solution that keeps everything running smoothly, ensuring your team is paid correctly and on time, every time.

Let us take the stress of payroll off your plate, so you can focus more on the bigger picture of running your business. 

Let’s face it, keeping up with all the rules and reports for your business can be a bit daunting. That’s where we step in. 

We’re here to make sure you’re ticking all the right compliance boxes with the ATO and other reporting bodies. 

From sorting out GST to handling your PAYG, we’ve got your back with our up-to-date advice and assistance.

The Cashflow Project is designed to empower small business owners with the tools and knowledge necessary for effective financial control. 

This 12-month tailored initiative focuses on building a strategic financial plan, developing a practical cash flow management strategy, and establishing efficient financial systems. 

Our goal is to enhance your financial literacy, encourage proactive business participation, and ultimately drive better decision-making, profitability, and sustainable growth.

Whether you’re new to Xero or looking to enhance your existing skills, our personalised training programs are designed to cater to your needs. 

With our training, you’ll become a pro at managing your bookkeeping, making the most of Xero’s powerful tools to streamline your accounting processes and having access to accurate numbers to help drive your business forward. 

We offer the following programs:

If you have any questions or think one of these programs is right for you, we offer free discovery calls to help you find the right choice for your bookkeeping needs.

Our Townsville Office

Amanda is our expert on the ground in Townsville and services clients in the wider North Queensland region such as Cairns, Ayr, Mackay and Charters Towers. We also service a number of clients in the larger Queensland areas of Brisbane, Gold Coast and Toowoomba.

Economic Features of Townsville

Townsville boasts a resilient and diverse economy that encompasses various industries, providing stability and opportunities for small businesses. Notable sectors include healthcare, education, tourism, mining, agriculture, and defense. The presence of institutions like James Cook University and the Townsville Hospital creates a thriving ecosystem for healthcare and education-related businesses.

Positioned on the northeastern coast of Queensland, Townsville’s strategic location fosters trade and business growth. Serving as a gateway to the Great Barrier Reef, it thrives on tourism, and the Port of Townsville ranks among Australia’s largest and busiest cargo ports, offering excellent connectivity for import and export businesses.

Townsville is home to several defense facilities, such as Lavarack Barracks and RAAF Base Townsville. These military establishments not only provide job opportunities but also stimulate small businesses in logistics, defense contracting, and support services.

The local government actively promotes economic development and investment in the region. Programs like the Townsville Investment Attraction Incentive offer financial incentives and support for investment projects, making Townsville an appealing destination for entrepreneurs looking to start or expand their businesses.

Why Townsville is a Great Place to Live and Conduct a Small Business

One of Townsville’s most compelling features is its breathtaking natural surroundings. Situated between the Coral Sea and the lush, rainforest-covered mountains of the Great Dividing Range, the city provides an idyllic backdrop for residents and tourists. Magnetic Island, just a short ferry ride away, offers pristine beaches and hiking trails, adding to the natural charm.

Townsville serves as a gateway to the world-renowned Great Barrier Reef, a UNESCO World Heritage Site. Its proximity attracts tourists and businesses engaged in marine tourism, snorkeling, scuba diving, and research. Small businesses in this sector thrive due to the constant influx of visitors eager to explore the wonders of the reef.

Townsville enjoys a tropical climate with warm temperatures year-round. Mild winters and sunny days make it an ideal place for outdoor activities, attracting residents who appreciate an active lifestyle and a strong sense of community.

In recent years, Townsville has actively pursued sustainable practices to preserve its unique environment. Initiatives such as the Townsville Water Security Taskforce aim to ensure a sustainable water supply. These efforts contribute to a healthier environment, benefitting both residents and businesses by safeguarding the city’s natural beauty.

Townsville offers a high quality of life with a strong focus on work-life balance. The city’s amenities, including parks, beaches, and recreational areas, provide ample opportunities for leisure and relaxation. The friendly and diverse community fosters a welcoming environment for residents.

Home to prestigious institutions like James Cook University, Townsville attracts students and researchers from around the world, creating a skilled workforce. Additionally, the presence of the Townsville Hospital ensures access to quality healthcare, making it a reassuring place to live for families and individuals alike.

Compared to major Australian cities like Sydney and Melbourne, Townsville offers more affordable housing and living costs. This affordability makes it an attractive option for those seeking a comfortable lifestyle without the financial burden.

The local government and business organizations actively support small businesses through grants, incentives, and networking opportunities. Programs like the Townsville Business Development Center offer guidance and resources to entrepreneurs, facilitating business growth.

Townsville boasts modern infrastructure, including road networks, broadband connectivity, and a well-functioning port. This infrastructure ensures smooth business operations, and access to the NBN provides reliable internet connectivity for digital enterprises.

The city’s strategic location on the east coast of Australia makes it well-connected to major cities like Brisbane and Sydney. This geographical advantage facilitates efficient transportation and access to larger consumer markets.


We work on your business remotely using Xero accounting software. We are available by phone or email and we customise our bookkeeping solutions to meet the changing needs of your business. Our fixed fee pricing structure means no nasty bill surprises and ensures we’re always working hard to create efficiencies in your bookkeeping processes.

We understand that each small business owner is at a different stage in their business journey so we have packages that support you through each of these stages. Those ready to get on top of their cash flow struggles should check out “The Cash Flow Project”

Why pay for the time spent rather than the results achieved? We don’t charge an hourly rate, but instead provide you with a fixed fee solution so you know exactly what to budget for, providing you with cost predictability and removing the possibility of bill shock.

Fixed fees align our interests with yours as we have every reason to make your bookkeeping processes more streamlined and reduce the amount of time you spend on bookkeeping related tasks.

At Heart Bookkeeping we only use and recommend Xero online accounting software. Born in the cloud just like us, Xero provides small business owners with a user-friendly accounting experience and can handle all your day-to-day bookkeeping tasks as well as connecting with over 1,000 apps to simplify tasks such as payment collections, inventory, job management, CRM and more.

If you’re currently using another accounting software or struggling on excel, Heart Bookkeeping can get you set-up on Xero and transfer your important contact, payroll and other business information across so that you’re up and running in no time.

Yes we do! Depending on your learning style you can choose between two different delivery methods for your Xero training with us:

  1. Self-Paced Online Xero Training ($49 per month)
    This is an affordable option for those who want to get their head around the basics of using Xero. Our training videos take you through the basics of each area of the Xero platform and give you access to downloaded checklists so you can ensure you’re on the right track.

    We’re always adding new content to the training portal so you can build on your basic knowledge over time and gain confidence in the quality of your Xero numbers.
    Learn more here 

  2. One-on-one Training via Zoom or in person ($550)
    This Xero training option is suited to those who want a customised approach to their Xero education. It’s a way to fast-track your learning as we customise this training to focus on the areas that are relevant to your business and you can ask us questions that relate to your business and your Xero file.

    You get 2 hours with one of our Xero certified gurus + up to one hour of additional phone and/or email support in the 2 weeks following your training session.
    We also give you FREE access to our Xero Online Training platform for one month so you can access our downloadable checklists and additional training content.
    Learn more here 

We believe you get the best value out of working with us when we connect with your accountant so we’re all working together.

During the onboarding phase we reach out to your accountant to introduce ourselves and give them an overview of the services you’ve engaged us to deliver. We ask them to provide us with information that will help us do our job and that will ensure we provide them with a Xero file they’ll love.

We also touch base with them at key points in the year to update them on your business performance and get guidance from them on varying the business’s quarterly tax instalments you’re paying to the ATO if needed. After the end of the financial year we send them all the information we know they’ll need to get started on your tax and financial statements and make ourselves available for any queries they may have.

Coming from a public practice background, the leaders at Heart Bookkeeping have been on the receiving end of client and bookkeeper-prepared Xero files just like you, and know the difference a great bookkeeper can make to both your client and your accounting firm.

Heart Bookkeeping partners with responsive and proactive accountants and accounting firms to get the best outcomes for our mutual clients. Not only do we provide you with beautiful Xero accounting files and year end workpapers, we flag any changes in the client’s business that may require your advice and expertise. We also handle all your client’s Xero and transaction level queries so you have more time to spend on services such as tax planning and business structuring that will make a real difference to the lives of your client.

Find out how you can partner with Heart Bookkeeping here 

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